Dhanmondi Office
House 18, Road 7, Dhanmondi, Dhaka. Open from 10:00 AM to 8:00 PM
Talk to jyjili support, get help quickly
If you have trouble logging into your account at 11 PM, jyjili support is the first to help. Dhaka users want quick answers with bKash, Nagad and Rocket
Download APK Login helper
How jyjili support is quickly reached
Don't waste time looking for contact; here is a direct talk path, with the help center and office addresses kept together
The jyjili Contact page is built compact, so you can review the necessary information within 2 minutes; many in Dhaka check support first, then open the app to proceed
Mirpur Branch
Block C, Mirpur 10, Dhaka. Phone: 01800-111222. Open daily except Friday
Uttara Desk
Sector 11, Uttara, Dhaka. Help is available from 9 AM to 9 PM
Chattogram Contact
Agrabad, Chattogram. Phone: 01800-333444. Account and login problems are seen quickly
How jyjili support is quickly reached
When you reach customer support, first briefly describe the problem in one line; a one-line message often resolves it
1
Clarify the problem
Login, APK, or which account is stuck, tell that first
2
Provide address
Provide Dhaka, Chattogram, or another city name to help the team locate you quickly
3
Keep payment information
If using bKash, Nagad, or Rocket, keep the reference number handy
4
Follow up
If no answer, write again after 15 minutes, or check the help center
Contact numbers and hours
If office hours are known, work is easier; Dhaka users usually start with messages at night, then talk on the phone
General assistance
Phone: 01800-111222
Hours: 10 AM to 8 PM
Account assistance
Phone: 01800-222333
Hours: 9 AM to 9 PM
App assistance
Phone: 01800-333444
Hours: 10 AM to 7 PM
Office visit
Three Dhaka branches available at scheduled times
Calling earlier reduces wait
Mailing address and documents
When sending documents, write the address clearly; small mistakes cause delays, so include city and postal code
jyjili Help Center address: House 18, Road 7, Dhanmondi, Dhaka 1205, Bangladesh. Use this to send account verification or written complaints
If login is fine but APK won't open, then jyjili App See guide for detailed assistance jyjili Login Help Read
What users are saying
The quality of support is best understood in real terms; regular users in Dhaka and Chattogram typically want fast responses and clear instructions
Arif, Dhaka
I received a reply at night; the login issue was resolved in 10 minutes
Nusrat, Chattogram
Having contact information in one place made things easier
Saif, Narayanganj
Questions about bKash and Rocket were clearly explained
Install the app, then seek help
Having the app on your phone makes sending messages to support easier; many download the APK at night, open the account first, then identify the issue
Finally, one thing: jyjili Support, jyjili Contact, and jyjili Help together speed up assistance Download APK